Wednesday, July 19, 2006

“The Customer Is Always Right” is wrong?


1: It makes employees unhappy
2: It gives abrasive customers an unfair advantage
3: Some customers are bad for business
4: It results in worse customer service
5: Some customers are just plain wrong


Top 5 reasons why “The Customer Is Always Right” is wrong

Sunday, July 09, 2006

Is this the way the greatest show on earth be remembered?



Even the best of the best have the worst of the worst moments!!!

Behind Zizou's Moment of Madness (Time)

Federer, the zen master on grass..



On the day before the men's final Roger Federer, with all due disrespect, was asked if he was scared of the swashbuckling Rafael Nadal.

Does he get in your face? This mighty muscles bit, does he intimidate you?


"
No," Federer, a seven-time Grand Slam champion and the world's No. 1-ranked player, said. "I see 10 percent of what he does. I turn around quickly."
...
Late on Saturday night, Robert and Lynette Federer were dining in Wimbledon Village at the Indian restaurant Rajdoot. Two stories above the raucous pub crowds, they shared a bottle of Shiraz.

Animated tennis conversation dominated the small room. But when one diner loudly observed that, following Sunday's Wimbledon final Federer would be 1-7 against Rafael Nadal, Mr. Federer coughed loudly and glared. After an awkward silence, the ambient buzz continued.

After paying the check, Mr. Federer stopped by the table and asked genially, "
You don't think Roger will win? You might be surprised."

Well, I was not surprised after seeing the match.



Back Dorm Boys - Da da da

Saturday, July 01, 2006

Most Optimistic Country in the World


India top AC Nielsen's Global Consumer Confidence index with a score of 127.
The global average was 92.


Forbes Magazine's Rich List last year placed India eighth in terms of the number of billionaires. The number of millionaires trebles every three years. Today, street peddlers pack cellphones.

The Times of India's Washington-based foreign editor, Chitanand Rajghatta, in a piece on the Indian diaspora, notes that there are around 20 to 30 million Indian nationals living in some 180 countries, "give or take a million or two who are in various transit lounges".

more...'The Most Optimistic Country in the World' (source: TCS Daily)