Monday, October 08, 2007

Criticism -- How to give and take!

Here is a nice article on How to Give Kind Criticism, and Avoid Being Critical
Response for the article is great with good visitor suggestions





One technique a visitor mentioned: P-C-P
  • First, “P” - Praise the effort, progress or results, no matter how far from the desired one. Find something that you can be laudatory about. This is critical, because it lowers the receiver’s automatic defenses and conditions them to be more receptive to what you have to say next.
  • Then, “C” - criticize - deliver the criticism with a constructive voice, using Leo’s great techniques above.
  • Then “P” - Praise again and segue into an acknowledgment of the effort put in and express your excitement to share in future growth.

The P-C-P sandwich is an amazingly effective technique and it can really work to turn potentially explosive situations into energized and constructive ones.




1 comment:

Flights Of The Mind said...

Hi!
Thanks for sharing this link
http://zenhabits.net/2007/10/how-to-give-kind-criticism-and-avoid-being-critical/

And what I liked most is that it should not be about the person, but should be about his/her actions.

Cheers :)
Flights Of the Mind

[Bryan Adams is a fav too...Thanks.]